Shipping policy
- Estimated delivery time 5-10 business days.
- All order processing occurs on business days only, which are Monday through Friday, from 9am to 4 pm PST. Orders placed on Saturdays, Sundays, holidays, or after 4 pm PST are processed the next business day. All packages are delivered Monday through Friday.
- Stock items ship out within 24-48 hours, unless otherwise noted.
- Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.
- Custom items can take between 5-15 business days to ship.
NOTE: Many of our items are drop shipped directly from the manufacturer. As such, you may receive multiple packages.
Shipping
FREE Ground shipping on orders $300.00 or more shipping within Southern California.
- Expedited methods of shipping are also available, such as UPS Next Day Air, and UPS 2nd Day Air. There is no guarantee that order received after 11 am EST will ship the same day. We suggest you call to verify same day shipments. NOTE: UPS Next Day Air requests on Friday are guaranteed delivery on the next business day (business days are Monday through Friday), this does not include Saturdays. Saturday deliveries must be specifically requested.
- Falflowers is not held responsible for any delays UPS may incur due to circumstances beyond their control. This would include but not limited to: weather conditions, mechanical delays, equipment failures.
- Falflowers is not held responsible for any delays UPS may incur due to incomplete address information, or wrong address information provided by the customer.
- All packages are insured when they leave Falflowers. If a package is damaged in shipment , you should not accept the package without appropriate documentation of damage. Falflowers is not responsible for merchandise damaged in shipping.
Shipping Rates
- We charge per UPS published rates.
Note: We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the dim weight of the package.